globe
  1. 1: What is reference? Why reference; intro to class 3 items
    1. Definitions of reference - Reference and User Services Association (RUSA)

      Webpage Essential

  2. 2: Answering questions – the reference interview 5 items
    1. Reference and information services: an introduction - Kay Ann Cassell, Uma Hiremath 2013

      Book Essential Z711 .C355 2013 (Chapter 2)

  3. 3: Library instruction (user education) 5 items
    1. Teaching effectiveness - Char Booth 2011

      Chapter Essential Print copy in library Z711.2 .B66 2011 (pp.3-15)

    2. Teach teachers how to create magic - Christopher Emdin 2013

      Audio-visual document Essential [TED Talk]

  4. 4: Bibliographic/Library databases 2 items
    1. Reference and information services: an introduction - Kay Ann Cassell, Uma Hiremath 2013

      Book Essential Z711 .C355 2013 (Chapters 4 and 8)

  5. 5: Assessment and evaluation in libraries 2 items
    1. Best Reference 2015 - Brian E Coutts, Cynthia Etkin, Cheryl LaGuardia, Bonnie JM Swoger 2016

      Article 

  6. 6: Archival and special collections reference 4 items
    1. AI: archival intelligence and user expertise - Elizabeth Yakel, Deborah A. Torres 2003

      Article 

  7. 7: Online reference, chat, mobile devices 4 items
    1. Peer review of chat reference transcripts: approaches and strategies - Jeffrey Pomerantz, Lili Luo, Charles R. McClure 2006

      Article Essential

  8. 8: Medical and health library reference 3 items
    1. Health information seeking behaviors - J. David Johnson 2014

      Chapter Essential Print copy in library R118.6 .I54 2014 (Ch.1)

    2. Organization and management of the reference collection - AnneIiese Taylor, Jean Blackwell 2014

      Chapter Essential Print copy in library R118.6 .I54 2014 (Ch.2)

  9. 9: Student Presentations

  10. 10: Copyright, open access, ethics of information sharing / Business librarianship 4 items
    1. Copyright in light of ethics - George J. Aulisio 2013

      Article Essential

    2. Open access and libraries - Charles W. Bailey 2007

      Article Essential

All rights reserved ©